Shipping & Returns

SHIPPING POLICY

All orders ship from The Irish Chandler within 3 working days from receipt of order (sometimes sooner).

Please include the full address and contact phone number when you reach the checkout..

If your order is a gift then we would be delighted to include a hand written card, just pop the info in the notes box at checkout or pop us an email to hello@theirishchandler.com

We mainly use a standard shipping service with An Post, GLS and DPD Couriers.

PLEASE NOTE THAT THERE ARE CURRENTLY SHIPPING RESTRICTIONS TO SOME COUNTRIES DUE TO COVID-19 AND SOME SERVICES ARE EXPERIENCING DELAYS, PLEASE DO NOT HESITATE TO ASK FOR FURTHER INFO.

All delivery times are estimated and dependant on the delivery services in your local area.

Please allow the following standard delivery times from time of despatch, they are estimated and may take longer depending on your location and local postal services:

ROI - 2-3 days

UK - 3-5 days

EU - 5-7 days

USA - 5-10 days

ROW - 5-14 days

You can select a tracked delivery service which in most instances is expedited but drop us a note if you need your order in a hurry and we will try our best to accommodate you.

Return & Exchange Policy

If you are unsatisfied with your purchase for any reason please contact us at hello@theirishchandler.com within 3 working days from receipt of your order + we will work with you to make things right.

Returns will be accepted only within 14 working days from date of purchase.

We will provide a return address by email.

Customers are responsible for paying for shipping charges for returning items in their original unused condition.

In the event of damage in transit please submit photographs of the package so that we can approach the despatch company and make a complaint. A replacement will be shipped to you without any charge.