FAQ

Frequently asked questions

What is soy wax?


Soy wax is derived from from soybeans, a natural and renewable resource. Our soy wax candles burn cleaning and longer than other candle products, soy wax burns at a lower temperate so the scent tends to be stronger and longer lasting. If you accidentally knockover a candle, the wax is very easy to clean up with hot soapy water.




Where can I buy The Irish Chandler Candles?


You can purchase any of our products direct from our online shop and we also have a list of super stockists in Ireland, UK and USA click here. We regularly throw open the workshop doors for an 'open house' sale, make sure you sign up with your email to be the first to hear all about our events.




Do you make custom candles?


Yes we do! We can customise labels whether you would like a personal message added or complete brand recognition. We can even create your very own signature scent - to date we have worked with many brands and brides. Send us an email to hello@theirishchandler.com




Can I send The Irish Chandler candles as a gift?


Yes! We would be delighted to send a gift on your behalf. All you have to do is change the shipping destination to the gift recipients address. We would also be happy to include a special note card at no additional charge, alternatively you can select to GIFT WRAP your order for €3.95 You can write your gift note in the "additional notes" on the shopping cart page (at checkout).




How do I use the wax melt bars?


Wax Melts are a perfect alternative to candles when you want to enjoy the benefits of our delightful fragrances without the flame. Our wax melts can be melted using your electric wax warmer (which can be purchased at your local department store) or with a large dish ceramic wax/oil burner that uses a 4 hour tealight candle to heat the dish (with added wax melt) from underneath. clamshell and pop into your warmer. The amount you use at a time may vary depending on the size of the dish or you your preferred strength. The small size soy wax clamshell wil provide over 10 hours of fragrance per wheel.




How long do the candles burn for?


Small = 120ml = 20-25 hours burn time. Medium = 180ml = 30-35 hours burn time. Large = 300ml - 50-55 hours burn time.